1. Introduction

These Terms of Use ("Terms") constitute a legally binding agreement between you, whether an individual or an entity ("User," "you," or "your"), and Vratix LTD ("Vratix," "we," "our," or "us"), a company incorporated in the United Kingdom with company number 16069240. These Terms govern your access to and use of our AI-powered code generation service, including but not limited to the website, platform, software, tools, and any related features or functionality provided by Vratix (collectively, the "Service").

By accessing or using the Service, you acknowledge and agree that you have read, understood, and accepted these Terms. If you do not agree with these Terms, you must not access or use the Service. Your continued use of the Service constitutes your acceptance of any updates or modifications to these Terms.

2. Eligibility and Account Use

By using the Service, you represent and warrant that you are at least 13 years old and have the legal capacity to enter into a binding agreement. If you are accessing the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have full legal authority to bind such entity to these Terms. If you do not have such authority, you must not use the Service on behalf of such entity.

Each User must create and maintain a single account with accurate, complete, and current information. The sharing of accounts is strictly prohibited. Users must not create multiple accounts or use automated means to access the Service. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account. Vratix shall not be liable for any loss or damage arising from unauthorized access or use of your account.

3. Acceptable Use and Fair Usage Policy

Users must use the Service only for lawful purposes and in accordance with these Terms. Abuse, exploitation, or misuse of the Service is strictly prohibited, including but not limited to excessive API calls, overuse of AI-generated code beyond reasonable limits as defined by Vratix, and circumventing fair usage restrictions imposed by any applicable subscription plan.

Users are strictly prohibited from attempting to reverse engineer, decompile, disassemble, extract data from, or modify any aspect of the Service. Furthermore, you shall not use the Service to train competing models, develop similar products, sublicense, distribute, sell, or otherwise exploit any aspect of the Service in violation of these Terms.

The use of the Service for unlawful, fraudulent, harmful, misleading, or unethical activities is strictly forbidden. Users shall not use the Service to generate, share, or deploy code that violates applicable laws, infringes upon intellectual property rights, compromises security, or causes harm to others.

4. AI-Generated Code and User Responsibility

The Service generates code ("Output") through AI-powered processes. Vratix makes no representations, warranties, or guarantees regarding the accuracy, completeness, security, or functionality of the Output. The Output is provided "as is" and may contain errors, defects, or vulnerabilities.

Users are solely responsible for reviewing, verifying, and testing any Output before deploying it in production or using it in a critical environment. Vratix assumes no liability for any loss, damage, malfunction, or failure caused by reliance on or use of the Output. The Service is intended as a development aid and is not a substitute for professional software engineering expertise, security audits, or compliance assessments.

5. Intellectual Property Rights

Vratix retains all ownership rights, title, and interest in and to the Service, including but not limited to its software, AI models, algorithms, code generation technology, and all related proprietary materials. Users are granted a limited, non-exclusive, revocable, and non-transferable right to use the Service in accordance with these Terms.

The ownership of any Output generated through the Service is transferred to the User, subject to applicable intellectual property laws. Users acknowledge that they must ensure compliance with any third-party licenses, copyrights, or legal obligations associated with the Output.

By using the Service, you grant Vratix a worldwide, royalty-free, non-exclusive license to use, analyze, and process the Output for the purpose of improving the Service, unless you explicitly opt out. Such opt-out requests must be made in writing and acknowledged by Vratix.

6. Public Statements and Promotions

Users acknowledge and agree that Vratix may use publicly available statements, reviews, testimonials, social media posts, or other content mentioning Vratix for marketing and promotional purposes without requiring explicit permission from the User.

7. Subscription Plans, Payments, and Termination

The Service may be provided on a subscription basis, with different plans offering varying levels of access, features, and usage limits. Users must comply with the terms of their selected plan, including payment obligations.

Payments for subscriptions are non-refundable except as required by law. Vratix reserves the right to change pricing, billing structures, or subscription terms at any time with prior notice.

Vratix may suspend, restrict, or terminate a User’s account if they violate these Terms, engage in fraudulent or abusive conduct, or fail to comply with subscription requirements. Users may request account deletion, but Vratix may retain certain data for legal, compliance, and operational purposes.

8. Beta and Experimental Features

Vratix may offer beta or experimental features as part of the Service. Such features are provided "AS IS" and "WITH ALL FAULTS" with no guarantees of stability, reliability, or continued availability. Users acknowledge that beta features may be modified or discontinued at any time without notice.

9. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL AI-GENERATED OUTPUT, IS PROVIDED "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VRATIX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR ERROR-FREE OPERATION. USERS ASSUME ALL RISKS ASSOCIATED WITH USING THE SERVICE AND OUTPUT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, VRATIX, ITS AFFILIATES, EMPLOYEES, DIRECTORS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF REVENUE, SYSTEM FAILURES, OR SECURITY BREACHES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL VRATIX’S TOTAL LIABILITY EXCEED THE AMOUNT PAID BY THE USER FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

11. Indemnification

Users agree to indemnify, defend, and hold harmless Vratix, its officers, directors, employees, affiliates, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from their use of the Service, violation of these Terms, or misuse of the Output.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales. Any disputes arising under or related to these Terms shall be exclusively resolved in the courts of England, and the parties consent to such jurisdiction.

13. Amendments and Contact Information

Vratix reserves the right to modify these Terms at any time. Continued use of the Service after such modifications constitutes acceptance of the updated Terms.

For inquiries, contact us at terms@vratix.com.